One of the most popular airlines, Ryanair, is saying goodbye to paper boarding passes. From November, the carrier switches only to digital versions available in the mobile application. This big change can particularly hit older travelers who prefer paper tickets.
Since when did the paper boarding passes end?
From November 12, 2025, passengers will no longer be able to download or print out the boarding pass from the carrier’s information. From 12 November, we will only use the myRyanair application. It is here that a digital boarding ticket will be generated during check-in. According to the airline, this change will bring passengers a “faster, more modern and greener travel experience”. Ryanair’s marketing director, meanwhile, explains that the decision is intended to streamline the service and adapt it to the standards of other industries – such as concerts or festivals, where digital tickets are already a standard.
A wave of criticism against the changes
Ryanair stresses that almost 80% of its more than 200 million customers already use mobile applications and boarding passes. Despite this, the announcement of the changes sparked strong opposition, especially from organizations representing seniors. The airlines were accused of being driven solely by cost cutting, without looking at the consequences. It is also worth thinking about what about passengers who do not have an application and will appear at the airport with a paper card? According to many experts, there should be another alternative for people who do not use the Internet or smartphones. But Ryanair has taken such situations into account and ensures that passengers do not have to worry. In exceptional cases, it will be possible to collect the boarding pass at the check-in counter.
Most customers ready to change
Despite considerable criticism, Ryanair remains committed to the introduction of mobile-only tickets. According to the line, such a solution is a step towards greater convenience, time saving and, importantly, environmental protection. With the app, passengers will not only have access to tickets, but also additional features such as seat selection, flight status tracking and change alerts.
Frequently Asked Questions?
When will the paper boarding passes disappear in Ryanair?
The final date is November 12, 2025. From that date, Ryanair will only accept mobile boarding passes.
Can I get a paper boarding pass in exceptional situations?
Yes. If the phone is lost, stolen or unloaded, the card can be collected free of charge at the check-in counter – provided that it is checked in in advance.
What is the danger for passengers who forget to check in?
No online check-in means you have to pay 55 euros for check-in at the airport.
While the digitalization of services is inevitable, millions of people will be affected by the change for a carrier as large as Ryanair. The complete withdrawal of paper cards may actually exclude some customers from the possibility of traveling. But time will tell whether this decision of the carrier will prove to be a success or a serious image error…